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Data Quality Dimensions

How to Write a Data Quality Policy for Your Business

A data quality policy establishes what 'good' looks like for your data and who is responsible for maintaining it. Here's how to write one that people will actually follow.

Key Takeaways
  • A policy makes standards durable — not dependent on the people who currently care about quality
  • A policy is organizational intent, not a technical specification — keep it accessible to non-technical readers
  • Core components: purpose, standards (with specific metrics), roles, measurement, issue management, accountability
  • Keep it to 2–4 pages: a policy nobody reads is no policy
  • Annual review keeps the policy aligned with current business priorities

Why a Policy Matters

Without a written policy, data quality standards exist only in the minds of the people who care about them. When those people leave, change roles, or simply have a bad week, the standards go with them.

A data quality policy makes standards explicit, shared, and durable. It's the governance document that makes a data quality program sustainable.

What a Policy Is Not

A data quality policy is not a technical specification. It's not a list of validation rules for your database. It's not an IT document.

Sohovi lets you set up validation rules for any column and instantly see which rows fall outside them — no code or SQL required.

A policy is a statement of organizational intent: what quality standards the organization commits to maintaining, who is responsible, and how compliance is measured and enforced.

The Core Components of a Data Quality Policy

1. Purpose and scope Why does this policy exist? What data does it cover? (All customer data? All financial data? Specific systems?)

2. Data quality standards For each data domain or system covered: what are the minimum acceptable quality levels? This should reference specific dimensions: "Customer email fields must be 95% complete and 99% valid."

3. Roles and responsibilities

  • Who is responsible for each data domain? (Data owners)
  • Who maintains the system and technical standards? (Data stewards, IT)
  • Who ensures compliance? (Data governance team or appointed function)
  • Who approves exceptions to standards?

4. Measurement and reporting How often is quality measured? Who reviews the results? What report format is used?

5. Issue management How are quality issues reported? Who handles triage? What are the resolution SLAs for critical vs. non-critical issues?

6. Consequences and accountability What happens when standards aren't met? How are persistent issues escalated?

Making the Policy Followable

Keep it short: A policy people don't read is no policy at all. Two to four pages is enough for most organizations.

Be specific: "High quality data" is not a standard. "95% completeness on required fields" is a standard.

Sohovi profiles every column in your dataset for completeness and flags the exact rows where values are missing — free to try.

Review annually: A policy that reflects two-year-old priorities becomes irrelevant quickly. Schedule an annual review.

Get sign-off from leadership: A policy without executive support isn't enforced. Get it endorsed at the right level to give it teeth.

Frequently Asked Questions

Who should write the data quality policy?

Ideally a collaboration between data owners (who know what data the business uses), IT (who knows the technical systems), compliance (who knows regulatory requirements), and a business leader who can sign off. Don't let IT write it alone — the policy needs business credibility.

What happens if someone violates the data quality policy?

Policies need escalation paths. For minor violations: education and correction. For persistent violations: escalation to the data owner or department head. Policies without enforcement mechanisms become suggestions. Define the escalation path clearly.

Do I need separate policies for different data types?

You can have one umbrella policy with data-domain-specific appendices (customer data standards, financial data standards). Or separate policies per domain for organizations where domains are managed by different teams with different requirements. Start with one unified policy and split only if it becomes unwieldy.

Selva Santosh

Data quality, for people who ship

Selva writes practical guides on data quality, profiling, and governance to help teams ship better data.

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